Bajilok's Privacy Policy
— Your data, our responsibility

As one of Bangladesh's most trusted online gaming platforms, bajilok places your privacy at the highest priority. This Privacy Policy explains what information bajilok collects, why it collects it, how that information is used and protected, and what rights you have. By using bajilok's services, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. This policy is written in plain, easy-to-understand language so you know exactly how bajilok handles your information.

Bajilok collects various types of information from you. This data comes from two sources — what you provide directly, and what is collected automatically based on how you use the platform.

What you provide directly:

• Personal Identity: Full name, date of birth, national ID number, or passport number.
• Contact Information: Mobile number, email address, permanent address.
• Financial Information: Mobile banking numbers (bKash, Nagad, Rocket), bank account details.
• Verification Documents: ID card images or selfies uploaded as part of the KYC process.

Automatically Collected Information:

• Device Information: Device type, operating system, and browser version.
• Network Information: IP address and internet service provider name.
• Usage History: Games played, session duration, and transaction records.
• Cookies & Tracking: Session cookies, performance cookies (see the Cookies section below for details).

Bajilok uses your information only for specific, legitimate purposes. The table below clearly outlines what data is used for and why:

Bajilok may use your information to send you relevant promotions and offers. You can opt out of these notifications at any time.

Data for registered bajilok members is stored on secure, encrypted servers. All data centers are protected by high-grade firewalls and anti-intrusion systems.

Retention Period:

• Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years (in accordance with financial regulatory requirements).
• Support Chat: Up to 2 years.
• Cookie Data: Until end of session or up to 1 year.

Unless required by law, data is permanently deleted after the specified retention period.

Bajilok may share your information only under strictly limited circumstances, and only with the following parties:

• Payment Processor: To process deposits and withdrawals (only the minimum necessary information is used).
• Identity Verification Services: To complete the KYC process.
• Law Enforcement Agencies: When required by court order or legal obligation.
• Cybersecurity Partners: For fraud detection and prevention.

All third parties with whom data is shared are required to uphold the same standard of privacy practices. bajilok never sells user data to advertisers or data brokers.

Bajilok uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie Types:

• Essential Cookies: To maintain login sessions and ensure site security. The site cannot function properly without these.
• Performance Cookies: Which pages are most visited and how fast they load — this data helps us improve the site.
• Functionality Cookies: To remember your preferred language, theme, or settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some bajilok features to stop working.

Every bajilok member has specific rights over their own data. We respect these rights and process your requests within a maximum of 30 business days.

• Right to Access Your Data: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your data be deleted under certain conditions.
• Right to Restrict Processing: You can request that the use of your data be restricted in certain cases.
• Right to Data Portability: You can request a copy of your data in a readable, portable format.
• Right to Object: You can object to your data being used for specific purposes.

Bajilok is strictly prohibited for anyone under 18. We do not knowingly collect or store data from minors.

Date of birth is verified at registration and confirmed through the KYC process. If an account is suspected to belong to a minor, it is immediately suspended and all associated data is deleted.

Bajilok follows industry-leading technology and practices to protect your data. Our security framework operates on multiple layers.

• SSL/TLS 256-Bit Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for your login.
• Firewall & DDoS Protection: To defend against external attacks.
• Regular Security Audits: Testing conducted by third-party experts.
• Staff Training: Only authorized personnel have access to user data.
• Data Masking: Sensitive information is masked in logs and reports.

Please keep in mind that 100% security on the internet cannot be guaranteed. Never share your password with anyone, and avoid logging in over public Wi-Fi.

Bajilok works with a number of trusted third-party services to keep the platform running smoothly. These services operate under their own privacy policies.

• Payment Gateway: bKash, Nagad, Rocket, etc. — for processing transactions.
• KYC Provider: Licensed services for identity verification.
• Cloud Services: For secure data storage.
• Analytics Tools: For monitoring site performance.

Bajilok is not responsible for the privacy practices of any third-party sites linked from the bajilok website.

Bajilok may update this Privacy Policy from time to time. For significant changes, we will notify you via email or in-app notification.

The date of any changes will always be noted at the top of this page. Continued use of bajilok after a new policy takes effect will be considered acceptance of the updated terms.